There are many benefits to having a My Health Record, including:
- Improved communication: Your healthcare providers can access your record to see your full health history, which can help them make better decisions about your care. It allows healthcare providers from different services to access your medical information, saving time and correspondence between yourself and various medical providers.
- Reduced errors: By having access to your complete health history, your healthcare providers can avoid making mistakes, such as prescribing the wrong medication or giving you a test that you have already had.
- Increased convenience: You can use your My Health Record to view your health information anytime, anywhere. This can be helpful when you are seeing a new healthcare provider or when you are traveling.
- Better decision-making: You can use your My Health Record to track your health over time and to make informed decisions about your care.
Apart from you, the only people who can view or access your My Health Record are your healthcare providers, people you invite to help you manage your record (nominated representatives) and people who manage your record for you, if you are not able to (authorised representatives).
How to get a My Health Record
- To get a My Health Record, you can create an account online or by calling the My Health Record helpline. You will need to verify your identity before you can create an account.
- Once you have created an account, you can start adding information to your record. You can add information yourself, or you can ask your healthcare providers to add information for you.
- You can also choose to share your record with other people, such as your family members or your carers. To share your record, you will need to give them permission.
My Health Record is a safe and secure way to store your health information. Your record is encrypted and protected by privacy laws.
If you have any questions about My Health Record, you can contact the My Health Record helpline on 1800 723 471.
Here are some additional information about My Health Record:
- My Health Record is a voluntary service. You do not have to create an account if you do not want to.
- You can close your My Health Record at any time.
- If you close your My Health Record, you will still be able to access your Medicare information.
We understand that My Health Record can be a complex system, and we are here to help you make the most of it. Our team of experts can help you connect your patient information system, find other My Health Record enabled services in your area, and train your staff on how to use My Health Record. We can also advocate on your behalf to the Australian Digital Health Agency and assist with project implementation.
We are committed to helping our members get the most out of My Health Record. Contact us today to learn more about how we can help you.
For more information about My Health Record and how it can benefit you, please contact your Local Aboriginal Medical Service or speak with your GP.
For more information visit the Australian Digital Health Agency website. Useful links for the Aboriginal Member Services here. Useful links for the Consumers here.






