Aboriginal Health & Medical Research Council of NSW

Tobwabba Chief Executive Officer

Brought to you by: Tobwabba Aboriginal Medical Service Incorporated

dollar icon From $120,000 per annum
clock icon Full Time
pin icon Forster

Tobwabba Aboriginal Medical Service
Chief Executive Officer
Reports to Tobwabba Board of Directors
Supervises Health Team Coordinators and Corporate Team Members
38 Hour Week


Tobwabba Aboriginal Medical Service is seeking an experienced Chief Executive Officer to lead the organisation in providing quality holistic healthcare for the people in the Worimi Nation. The successful candidate must have the relevant qualification, experience, knowledge, and skills to perform the duties outlined in the Position Description. Aboriginality is a genuine occupational qualification of this role and is authorised under Section 14(d) of the Anti-Discrimination Act 1977. The ideal applicant will be able to demonstrate their skills against the following Selection Criteria:


  • Aboriginality is a genuine occupational qualification of this role and is authorised under Section 14(d) of the Anti-Discrimination Act 1977
  • Relevant tertiary qualifications in management, business or similar discipline and/or over 5 years’ experience in health service management
  • Proven ability to function effectively as part of a senior management team and to work successfully with other professionals and disciplines in the management of health care services
  • Proven conflict resolution, mediation and negotiation skills
  • Demonstrated leadership skills and the ability to motivate inspire and manage staff to achieve service and professional goals
  • Broad clinical knowledge and operational management expertise at a senior level within a health care environment, including strategic planning, the development, implementation and evaluation of organisational business and strategic plans
  • Evidence of successful achievement in financial management and the ability to develop financial efficiency strategies and achieve associated goals
  • Experience working within the Aboriginal Community Controlled Health sector
  • Demonstrated understanding of the expectations associated with the Chief Executive Officer role and knowledge of the general conditions and types of funding within Aboriginal Community Controlled Health Organisations
  • Experience with report types and the detail required for Funding Bodies
  • Demonstrated understanding of Medical Director and Pracsoft
  • Proficient knowledge of contemporary Aboriginal health issues and demonstrated engagement with communities in addressing health needs and concerns
  • Current licence to drive in NSW
  • Clear criminal history and ability to obtain both a ‘Working With Children Check’ and a ‘Federal Police, Criminal History Check’


  • Experience undertaking a range of performance management strategies/activities to improve performance where performance management standards are not met
  • Understanding of AGPAL Accreditation
  • Experience with LOGIQC program
  • Understanding of Medicare Billing and Practices
  • Training in conflict management and constructive negotiation
  • Training in WHS Risk Management for Supervisors
  • Experience working within the Health Sector
  • Extensive IT knowledge
  • Demonstrated understanding of Medical/Health software
  • Previous networking and relationships with Funding Bodies such as Commonwealth Department of Health and NSW Ministry of Health.

Key Responsibilities: 

Strategic Direction, Vision and Program Management

  • Lead the achievement of operational plans by directing and overseeing teams to deliver effective and efficient health and well-being services
  • Lead the design and planning of projects aimed at improving service integration and primary health care delivery
  • Develop, implement and align strategies and activities that meet the complexities and challenges within the health system and community’s needs
  • Support and where necessary, develop links between service providers and the consumer and promote the pathways for feedback and continuous improvement practices
  • Identify opportunities, prepare submissions and negotiate funding for grants to support projects
  • Ensure team contribution to the organisational objectives that promote seamless clinical care across different sectors of Tobwabba, and external services
  • Monitor and evaluate patient safety, clinical risk management, quality improvement programs and implement evidence-based best practice where required
  • Identify policies, procedures, tools and other resources to support the Tobwabba Board of Directors, relevant employees, consumers and the community
  • Build and maintain relationships with stakeholders across Government, business, the community sector and community agencies
  • Professionally represent and promote Tobwabba AMS with stakeholders and the community
  • Ensure the timely delivery of comprehensive reports, proposals, briefs and presentations to the Tobwabba AMS Board of Directors
  • Consistently demonstrate behaviour aligned with Tobwabba AMS core values
  • Maintain currency of knowledge in regard to changes/issues in primary care and Aboriginal health
  • Contribute to organisational & strategic management, service planning and development
  • Responsible for the overall effective and efficient management of all resources, including meeting of budgetary targets
  • Participate with all key stakeholders and ensure staff engagement to achieve and maintain prescribed accreditation status with AGPAL
  • Ability to set goals, formulate and implement plans to achieve identified outcomes in line with the Tobwabba Business and Strategic Plans
  • Consult all stakeholders in the development of the Tobwabba business/strategic plans
  • Ensure a clear understanding of industrial relations in regard to management practices and procedures
  • Ensure care delivery is safe and undertaken within a multidisciplinary collaborative framework in accordance with professional standards and supported by the best available evidence
  • Continuously improve and review the organisation policies and evaluate and adjust the relevant local clinical policies as required
  • Monitor National key performance indicators and benchmarks to ensure they are met and take corrective action when necessary
  • Ensure complaints are actioned in a timely and appropriate manner that meets the expected time frames and benchmarks for completion
  • Ensure effective management of resources whilst managing the delivery of health care and community demands and expectations
  • Advocate for effective communication between all levels of staff
  • Identify and mediate potential and actual conflict between individuals and groups
  • Manage media relations and represent the organisation (when requested) at a local level
  • Convene regular meetings to communicate and consult to staff matters regarding service plans, changes and policies; and ensure regular Team Meetings and/or unit-specific meetings to communicate the flow of information to staff
  • Represent Tobwabba outside the organisation at a local and regional level, as well as on formal Alliances and at AHMRC or NACCHO events. This may include attendance of meetings of the interagency committees and other nominated committees.

Financial Management

  • Be responsible, accountable and operational for all services provided at Tobwabba and identify requirements for the site’s budget requirements and negotiate for funding allocation
  • Maintain and ensure knowledge of budget allocations, revenue targets, and use of best endeavours to ensure the facility meets these targets
  • Identify and implement revenue strategies in collaboration with the Finance Officer and Senior Management Team
  • Monitor compliance with approved budget and initiate timely and appropriate corrective action in collaboration with the Senior Management Team and other key stakeholders as required
  • Produce financial reports on a regular basis in collaboration with the Finance Officer and Tobwabba Board of Directors. Identified overruns must be accounted for within reports, and plans developed to manage the expenditure.

Personnel Management

  • Ensure the management of the efficient allocation and utilisation of the workforce to assist in the delivery of high-quality clinical services in collaboration with the multidisciplinary team
  • Participate and/or delegate the local selection, development and evaluation of staff at a local level including implementation and monitoring of performance management systems
  • Ensure the team attend education and training programs, networking events, publications and information updates relevant to their role
  • Develop leadership and management potential in all staff. Identify the need for and initiate the development of policy relating to succession planning and learning and development
  • Promote & support models of care and innovative clinical roles appropriate to the patient needs and existing employee skill mix or support appropriate training and development for existing employees to ensure such practice
  • Ensure regular engagement with Tobwabba staff, provide the opportunity to meet with patients, visitors, staff and volunteers, to gauge activity, morale and the standard of care and service provided or delegates this role to appropriate staff
  • Provide leadership in professional relationships and act as a mentor for less experienced staff
  • Delegate authority as necessary to facilitate effective management within Tobwabba
  • Utilise performance data to identify improvement opportunities and/or potential risks, to enhance the quality and safety of patient care and optimise patient outcomes
  • Employ up to date standards and practices’ in recruitment to ensure maximum public attention and optimal candidate application. Follow policy and procedures to ensure appropriate practices throughout the recruitment process and ensure that a suitable and eligible applicant is employed in a timely manner
  • Ensure effective management during the process of organisational change, evaluate the outcome and adjust direction if required while being aware of and managing employees
  • Develop and monitor staffing profiles appropriate for service needs.
    Authorising and monitoring the timesheets and leave (paid and unpaid) of Corporate Team and Senior Management Team
  • Undertake a range of performance management strategies/activities to improve performance where performance management standards are not met. Initiate a process to provide a clear, equitable and structured approach to the achievement of satisfactory performance
  • Take responsibility for the recruitment, appointment, welfare, conduct and discipline of relevant staff. Comply with and apply the principles and practices held within the Tobwabba AMS Policies and Procedures Manual including but not limited to the Code of Conduct
  • Local personnel files are to be developed and maintained in a secure location. They must contain evidence of current professional registrations (medical, nursing, allied health, etc), signed current positions descriptions, signed letters of offer/contract, staff health evidence, and performance
  • Ensure mandatory education of all staff at Tobwabba AMS
  • Communicate all opportunities for professional development. Consider all staff applications for professional development in a fair and equitable manner, and within budget.
    Training and Education
  • Attend relevant orientation workshops, as required
  • Participate in appropriate education to maintain and develop professional expertise, skill and knowledge
  • Attend ongoing training as required.

Mandatory Requirements:

  • Be aware of Tobwabba AMS complaints mechanism and administration procedures to undertake investigations as and when required
  • Work as a member of a team in order to achieve the objectives of Tobwabba AMS
  • Confidentiality is a mandatory requirement; any breach of this requirement may result in compromising ongoing employment
  • Compliance with all policies and procedures of Tobwabba AMS
  • Read and sign Tobwabba AMS Code of Conduct policy
  • Complete Australian Federal Police check and ‘Working With Children Check’ in December every second year from 2014 onwards and/or as identified by Tobwabba AMS
    Attend annual fire drill
  • Attend Child Protection Mandatory Reporting training
  • Notify Tobwabba AMS Chairperson immediately of any pending and actual criminal charges and convictions that affect or may affect your criminal record
  • Workplace Health and Safety
  • Be familiar with the WH & S policies and procedures and be responsible for own safety and that of fellow employees, clients and visitors
  • Apply WH&S guidelines and procedures while consulting employees
  • Identify and rectify safety hazards if within ability or authority. Alternatively, report safety hazards in the workplace
  • Maintain harassment, discrimination and bullying free workplace.

To apply, please provide a cover letter addressing the Selection Criteria and Resume outlining work and community experience. Applications can be emailed to anita.grothkopp@tobwabba.org.au or corinne.stephenson@tobwabba.org.au

All position enquiries can be directed to Donna Hall on 0431 384 435.

Applications close on 31/01/2020.

Apply Now



Search AH&MRC