Work With Us

Location: [Headquarters of the Aboriginal Community Controlled Health Service]

Reports To: Chief Executive Officer (CEO)

Position Summary: The Corporate Services Manager is a vital leadership role within our Aboriginal Community Controlled Health Service, responsible for the strategic oversight and management of the organisation’s corporate services, including finance, human resources, and Medicare claiming. This position is integral to ensuring the smooth operation of day-to-day activities, enhancing the effectiveness and efficiency of our services to the community we serve.

Key Responsibilities:

Operational Management:

• Provide high-level administrative, strategic planning, and operational support to senior management.
• Develop and implement strategies to improve operational efficiency and service delivery.

Financial Oversight:

• Advise on financial matters, assisting in the development of budgets and financial projections.
• Manage revenue, income and expenditure
• Oversee the organisation’s financial reporting, ensuring compliance with relevant legislation and regulations.
• Manage Medicare claiming processes to maximise revenue and ensure accurate submissions.

Policy Development:

• Develop and implement organisational policies, rules, and guidelines to ensure best practices in operations and compliance with regulatory requirements.
• Stay informed of industry trends and changes to inform policy adjustments.

Staff Management:

• Provide guidance and support in human resources management, including recruitment, training, performance management, and staff development.
• Foster a positive and inclusive workplace culture that reflects the values of the Aboriginal community.

Strategic Advising:

• Offer expert advice to senior management on corporate services strategies and operational improvements.
• Represent the organisation at public events, negotiations, and partnerships, advocating for the needs and interests of the Aboriginal community.

Analytical Problem Solving:

• Analyze complex operational issues, developing effective plans and strategies to address them.
• Prepare detailed reports and submissions regarding the organisation’s resources and operational performance for stakeholders.

Qualifications and Skills:

• Proven experience in corporate services management, preferably within the health or community services sector.
• Strong knowledge of financial management, budgeting, and Medicare claiming processes.
• Excellent skills in administration, accounting, and personnel management.
• Exceptional communication skills, with the ability to convey complex information clearly and confidently.
• Strong analytical and problem-solving abilities, with a proactive approach to identifying and resolving issues.
• Cultural competency and understanding of the Aboriginal community and its health service needs.

Personal Attributes:

• Organised and detail-oriented, with strong multitasking abilities.
• Collaborative and team-oriented, with a commitment to fostering a positive workplace environment.
• Respectful and culturally sensitive, with a passion for serving the Aboriginal community.

Application Process: Interested candidates are invited to submit their resume and a cover letter outlining their relevant experience and motivation for applying to Darren Green on ceo@walhealth.org.au

This position is crucial in supporting our mission to provide high-quality health services to our community. We welcome applications from all qualified individuals, particularly those who identify as Aboriginal or Torres Strait Islander.

• How many years’ experience do you have as a Corporate Services/Financial manager?
• Which of the following statements best describes your right to work in Australia?
• Do you have a current Police Check (National Police Certificate) for employment?
• Are you currently registered with the Australian Health Practitioner Regulation Agency (AHPRA)?
• Which of the following statements best describes your Covid-19 vaccination status?
• Do you have a current Australian driver’s licence?
• Do you have a current Working With Children (WWC) Check?

Experience and Qualifications

1. Can you describe your experience in corporate services management, particularly within the health or community services sector?

2. What specific financial management and budgeting tools have you used in previous roles?

3. How familiar are you with Medicare claiming processes, and can you provide an example of how you’ve managed this in the past?

Strategic Thinking and Problem Solving

4. Describe a time when you identified a significant operational issue. What steps did you take to analyze and resolve it?

5. How do you prioritize tasks and manage multiple projects simultaneously in a fast-paced environment?

Leadership and Management

6. Can you provide an example of how you have supported staff development and performance management in your previous roles?

7. How do you approach building a positive and inclusive workplace culture?

Communication and Collaboration

8. Describe a situation where you had to negotiate on behalf of your organization. What was your approach and the outcome?

9. How do you ensure clear communication between different departments and senior management?

Policy Development and Compliance

10. What strategies do you employ to stay updated on industry regulations and ensure compliance within your organization?

11. Can you discuss a policy you developed that had a significant impact on the organization? What was the process, and what were the outcomes?

Cultural Competency

12. What is your understanding of the unique health needs of the Aboriginal community, and how do you integrate this knowledge into your work?

13. How do you ensure that your work aligns with the values and goals of Aboriginal Community Controlled Health Services?

Future Vision and Contribution

14. What are your long-term goals for corporate services in a health service setting, and how do you plan to achieve them?

15. How do you envision contributing to our organization’s mission and goals?

Wrap-Up

16. Do you have any questions for us about the organization or the role?

These questions can help assess a candidate’s qualifications, experience, and cultural fit for the role of Corporate Services Manager in an Aboriginal Community Controlled Health Service.