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Emergency Services & Information

Staying up to date

Do you need help?

  • For urgent assistance during a flood, storm or tsunami, call NSW SES on 132 500.
  • In a life-threatening emergency, call Triple Zero – 000.
  • If you need quick and free 24/7 healthcare advice, call Healthdirect on 1800 022 222.
  • For information on evacuation centres including opening times and locations, visit Evacuation centres | NSW SES.
  • For immediate help with accommodation:
    • The NSW Domestic Violence Line: 1800 656 463
    • Link2home Homelessness (available 24 hours per day, 7 days per week, every day of the year): 1800 152 152
    • Link2Home Veterans and Ex-Service: 1800 326 989
    • Child Protection Helpline: 13 21 11.

Mental Health & Support Services

  • Call Mental Health Helpline on 1800 011 511
    • Press ‘Option 1’ to be transferred to your nearest community mental health drug and alcohol service.
  • Other free mental health & related support services:
Resource         Contact Description
13 Yarn 13 92 76  A national crisis support line for mob who are feeling overwhelmed or having difficulty coping.
1800RESPECT 1800 737 732 A national sexual assault, domestic and family violence counselling service.
ACON Depending on where you are there are different ACON contact details Provides information and support for people who identify as LGBTQIA+ on a range of health issues.
Alcohol and other drugs information service (ADIS) 1800 250 015 ADIS provides phone counselling, support, referrals, and information for people affected by alcohol or other drugs.
Beyond Blue 1300 22 4636  Provides mental health information, advice, and tools to support people to improve their mental health.
Headspace 1800 650 890  A free service that supports young people aged between 12 and 25 and their families going through a tough time.
Kids Helpline 1800 55 1800 A free, private and confidential phone and online counselling service for young people aged 5 to 25.
Lifeline 13 11 14 Provides access to 24-hour crisis support and suicide prevention services for people experiencing emotional distress.
MensLine Australia 1300 789 978 (or via online chat)  A free telephone and online counselling  service offering mental health support for  Australian men experiencing addiction and  relationship issues.
QLife 1800 184 527 (or Webchat)  Provides anonymous and free LGBTIQ+ peer support and referral for people in Australia.
Rural Adversity Mental Health Program (RAMHP) https://www.ramhp.com.au/get-support/  Connects people living in regional, rural and remote NSW to mental health supports in their local communities.
Salvation Army Emergency Services https://www.salvationarmy.org.au/contact-us/  Provides emotional and spiritual support to people affected by disasters.
Transcultural Mental Health Line 1800 648 911  A telephone service providing mental health information and help accessing community support services for multicultural communities.
WellMob https://wellmob.org.au/key-resources/organisations/ Social, emotional, and cultural wellbeing resources for people who identify as Aboriginal and/or Torres Strait Islander.
Yarn Safe https://headspace.org.au/yarn-safe/ Information for young people who identify as Aboriginal and/or Torres Strait Islander. It is part of the Headspace website.​​

 

 

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