Need the latest information on COVID-19? Visit the Department of Health COVID-19 website  for daily health alerts and clinical advice as the outbreak changes, and the NSW Health website for further information and resources.

PUBLIC HEALTH COVID-19 ALERT: Anyone who attended the Crossroads Hotel Casula from the 3 – 10 July must immediately self-isolate at home and get a COVID-19 test. Read more.

What is Coronavirus and COVID-19?

COVID-19 is a disease caused by a new strain of Coronavirus, SARs-CoV-2. It was first identified in Wuhan, Hubei Province, China, where it has caused a large and ongoing outbreak. It has since spread widely around the world. On 11 March 2020, the WHO declared COVID-19 a pandemic.

For updates about COVID-19 outbreak in NSW please visit the NSW Health website here.

Member Services Support

Together with the Department of Health and NSW Health, the AH&MRC is providing ongoing support and resources to help our Member Services during the Coronavirus (COVID-19) outbreak and minimise the impact of COVID-19 on Aboriginal communities across NSW.

The COVID-19 outbreak has spread globally. On the 11 March 2020 the WHO made the assessment that COVID-19 can be categorised as a pandemic, and is calling everyone to take urgent action. The Johns Hopkins interactive map allows tracking of reported cases internationally.

Member Services should review their plans for both the upcoming seasonal influenza and for COVID-19 pandemic. In Australia, COVID-19 may overlap with seasonal influenza, with knock on effects for Community, health care workers, and health services. Unlike COVID-19, influenza has both a vaccine and treatment with antivirals that can help to control the disease. Preventing and managing influenza will be extremely important this year.

Resources for healthcare professionals

Telehealth information for healthcare practices

On 13-March 2020, Covid-19 Temporary MBS Telehealth Services were introduced and enable patient access to a variety of healthcare providers including GPs, Nurse Practitioners, Aboriginal Health Practitioners, Mental Health professionals, Allied Health professionals and some medical specialists, through the use of video or telephone calls. For more information read our Telehealth Services for Healthcare Professionals Factsheet or visit the MBS Online website.

MEMBER SERVICES SUPPORT: If you have any operational concerns or queries relating to COVID-19 Members can contact the AH&MRC team via email: or phone on 02 9212 4777 for further assistance.

COVID-19 Community Information

COVID-19 cases linked to Crossroads Hotel in Sydney NSW

Following the latest advice from NSW Health, AH&MRC is urgently calling anyone who attended the Crossroads Hotel at Casula between Friday 3 July – 10 July 2020 to immediately self-isolate for 14 days from when you last visited and call your local GP,  Aboriginal Medical Service or nearest COVID-19 testing clinic and get tested.

A full list of COVID-19 testing clinics is available here

More information

  • On 13 July 2020 there have been 13 confirmed cases of COVID-19 linked to people who attended the Crossroads Hotel. One of these cases attended Planet Fitness Casula and the risk to other gym members is considered low, but is now closed for cleaning. Another case attended the gaming room at Picton Hotel on Saturday 4th, Thursday 9th and Friday 10th July, which is also now closed for cleaning.
  • To keep our Community safe, we urge everyone who have attended the Crossroads Hotel to immediately have a COVID-19 test, and follow the advice from healthcare professionals on what to do next.
  • You will be notified of your COVID-19 test results as soon as they are available. While waiting for your results, you must stay at home and separate yourself as much as possible from other family members. Read AH&MRC’s How to Self-Isolate while Living with Others Checklist for more information.
  • If you have tested negative for COVID-19 but develop any symptoms during the 14-day self-isolation period such as a sore throat, cough or fever, please get retested.

Help slow the spread and get a COVID-19 test to keep you, your family and Community safe from COVID-19.

Please visit the NSW Health website for the latest COVID-19 information and advice for recent visitors to the Crossroads Hotel.

Prevent a COVID-19 outbreak in Aboriginal communities

We know the Coronavirus spreads from person to person. This means everyone can help to reduce the risk of spreading COVID-19 and other flu-like viruses through practising good hygiene habits such as:

  • Frequent hand washing. Remember, washing your hands with soap and water, and drying them well, is just as good as washing with hand sanitisers.
  • Staying home as much as possible, especially if you feel sick with flu-like symptoms and call your local AMS.
  • Covering coughs and sneezes.
  • Social distancing. This means keeping a safe distance between you and others. E.g. cancel family gatherings for now and keep in touch with phone and video calls.
  • Be Winter-ready. This year the flu vaccine is more important than ever. Make a plan to receive the flu vaccine from your doctor or healthcare professional as soon as possible.

Get Tested

As COVID-19 restrictions begin to ease, anyone with respiratory symptoms or unexplained fever (temperature greater than 37.5°C) should get tested for COVID-19.

To get tested, you can call your local AMS or visit your nearest Respiratory clinic. Testing is free for everyone.

COVID-19 Symptoms

  • Fever
  • Cough
  • Sore or scratchy throat
  • Shortness of breath
  • Other reported symptoms include: loss of smell or taste, runny nose, muscle and joint pain, diarrhoea, nausea or vomiting and loss of appetite.

Remember, if you are feeling unwell and think you may have symptoms of Coronavirus call your local GP or the free Health Direct Hotline on 1800 022 222 to speak with a registered nurse 24 hours, 7 days a week.

Travel to rural and remote Aboriginal communities

To help prevent the spread of COVID-19, NSW Health recommends restricting travel in and out of remote Aboriginal Communities. All non-essential travel to regional and remote Aboriginal (MM6 and MM7) communities in NSW should be cancelled. Limiting movement into and between Aboriginal communities will help delay, minimise and prevent an outbreak of COVID-19.  For more information about travel restrictions to remote Aboriginal Communities visit the NSW Health website.

Telehealth information for you and your family

Telehealth is a way of providing health services to people using video-calls or telephone-calls. Telehealth can be done almost anywhere, without having to go into your Aboriginal Medical Service (AMS), but your health care team may decide that you need to be seen in person or be referred. You will still need to make an appointment and Telehealth may be a significant change to how you usually access health services, but it can also help reduce the spread of Covid-19 to you, your family and community.  Read our Telehealth Services for Community Factsheet and call your AMS for more information.

Sorry business & important family gatherings

To slow the spread of COVID-19, new rules were introduced by the Government that limit the number of people who can attend funerals. For the latest information about funerals as COVID-19 restrictions ease please visit the NSW Health website.

It is important to talk with your mob about other ways to hold Sorry Business that will keep the community safe and help families to stay connected. Large gatherings, and even small gatherings inside, can spread COVID-19.

There are other ways to stay connected and grieve together safely:

  • People can record messages on their phones for families to play at funerals.
  • Talk to your church and funeral director about setting up a live stream for the funeral, e.g. set up a private Facebook event and live stream to this group. This allows friends and family to watch the funeral and be part of the ceremony from their homes.
  • You can record the funeral to share and watch again later with others.
  • Make plans to hold another ceremony later when the restrictions on gatherings are lifted.

It is hard having to change the way we do Sorry Business. You can always reach out to your local AMS for support and a yarn. You can also call the NSW Mental Health Line on 1800 011 511 or free-call Lifeline 24/7 on 13 11 14.

For more information download the Centre for Aboriginal Health’s Sorry Business & Coronavirus Factsheet and read more information about the new laws impacting public gatherings including funerals and Sorry Business here.

What is social distancing?

Currently, there is no vaccine or treatment for COVID-19. Preventing the spread of this new virus is the best way to keep your communities safe, strong and healthy.

Social distancing describes activities everyone in the community can do to help slow the spread of COVID-19. By having less face to face contact with people, even when you are well, you can slow the spread of COVID-19 for yourself, your family and your community.

  • Social distancing (or physical distancing) means less close contact with people, including your friends, family and community. This means less chances for you to catch or spread COVID-19.
  • You can still go to work, school or day care and use public transport while maintaining a healthy, physical distance of 2 big steps (approx. 2m) between you and others.

For more information read our COVID-19 Social Distancing for the Community Factsheet.

What is self-isolation or home-isolation?

Certain people have been advised by public health professionals that they must self-isolate or home-isolate, also referred to as quarantine.

You must self isolate in your home or hotel if you:

  • Have COVID-19 or are being tested for it
  • Have travelled overseas
  • Have been in close contact with a person with a COVID-19 infection

This means staying at home and not going to work, school, university, day care, any public areas or using public transport. You can leave home-isolation to see a doctor, but you should call ahead.

Your self-isolation period at home or in a hotel ends after:

  • You receive a negative test result and have fully recovered from your flu-like illness
  • You receive a positive test result and have fully recovered from COVID-19  (i.e. 72 hrs symptom free + at least 10 days since onset)
  • 14 days from when you returned from overseas
  • 14 days after you were last in contact with the person with a COVID-19 infection

For more information read our COVID-19 Social Distancing and Home-Isolation Factsheets and visit the NSW Health website for the latest information as the situation continues to change.